At Phone91, Your privacy. On priority.
This application (hereinafter “Application”) collects some Personal Data from its Users. The Data are collected and processed for the purposes set out below.
Data Processing Ownership
Phone91 via 501-503 C.S. Naidu Arcade, Indore.
Types of Data Collected
Among the Data that this Application may collect, there are: Cookie, Browsing and usage Data, First Name, Phone number, Country and Email.
The Personal Data may be freely inserted by the User or the Data Subject, or collected automatically when using the Application.
Failure to provide certain Personal Data, in particular Navigation Data, by deactivating the Application’s Cookies may make it impossible to surf or for the Application to provide its services.
The Personal Data collected may regard both the User and third parties whose data the User provides.
The User assumes responsibility for the Personal Data of third parties published or shared through the Application and declares that (s)he has the right to communicate or broadcast them, thus relieving the Owner of all responsibility towards third parties.
Mode and place of processing the Data obtained Method of Processing
The Data Controller processes the Data of the Interested Parties and Users in a lawful and proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data. Processing is carried out using computers and / or telematic means, with organizational methods and logics strictly related to the stated purposes.
In addition to the owner, in some cases, access to the Data may be available to external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies). The updated list of Managers may be requested from the Owner at any time.
The Data are processed at the headquarters of the Data Controller, unless stated otherwise in the rest of this document.
The Data are kept for the time necessary to perform the service requested by the User, and the User can always ask for their suspension or removal.
The use of the collected Data
The Data concerning the User or the Data Subject are collected for the following purposes: Analytics and Contacting the User. The kinds of Personal Data used for each purpose are given in the specific sections of this document.
The use of Data for additional purposes by the Owner may in some cases, and for legal purposes, require specific consent by the User or the Data Subject.
Detailed information on the processing of Personal Data and the services provided by third parties
Personal Data collected for the following purposes and using the following services :
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine Application use, to prepare reports on an Application’s activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected: Browsing and usage Data and Cookie.
Contacting the User Contact form (This Application)
By filling in the Contact form with their Data, the Users authorizes the Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal data collected: Country, Email, First Name, Phone number and Various types of data.
Additional information about data processing Legal Protection
The User’s Personal Data may be used for legal purposes by the Owner of the Application in court or in the stages leading to possible legal action arising from its improper use or that of related services by the User.
Specific information may be shown on the pages of the Site concerning particular services or the processing of Data provided by the User or by the Data Subject.
The User’s Personal Data may be further used in ways and for purposes required for Application maintenance.
For operation and maintenance purposes, this Application and any third party services it uses may collect system logs, i.e., files that record interaction – including navigation. They may also contain personal data, such as IP addresses.
Information not contained in this policy
More information on processing Personal Information may be requested from the Owner at any time.
The Rights of Data Subjects
Those persons to whom the Data refer, have the right, at any time, to know whether their data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Owner of the Processing System.
Definitions and legal references Personal information or Data
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Browsing and usage Data
Information collected automatically from the Site, including the IP addresses or domain names of the computers utilized by the users who connect to the site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the visitor, the various time details per visit (e.g., the time spent on each page) and the details about the path followed within the site with special reference to the sequence of pages visited, and other parameters about the operating system and the user’s IT environment.
Means the individual user of the Application’s services or products.
The legal or natural person to whom the Personal Data refer.
The natural person, legal person, public administration or any other organization, association or organization designated by the Data Controller for the Personal Data processing system.
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Site.
Depending on your engagement with our Website, Blog, and Service, we may process your information using third party processors listed below.
Upon your registration to our Service, we start processing your user id with Google Analytics, Google AdWords, Google Tag Manager. We use Google Analytics to access statistical data about our users and to discover which parts of our website and software need improvement. We promote our service and our content with Google AdWords, the data we collect about our users allows us to better target our ads as well as customize our remarketing campaigns. Google Tag Manager helps us sync all the stats we collect across all the systems we use.
1. Use Of Personal Information
1.1 Information We May Need
Phone91 Application may use the information collected to provide, maintain, improve, analyze and personalize the Services to its Users, partners and third-party providers. More specifically, Phone91 Application may use permissions that will ask for user’s approval on runtime for specific actions such as:
- Provide a popup caller ID, that allows for the population of contact information that may or may not be stored in our database or any third party database.
- Interact with the Phone91 Google Chrome extension for the purpose of making direct cellular phone calls and SMS to other Phone91 Application users.
- otherwise improve our Services, business, and operations.
1.2 Other Information You May Provide
You may provide us with various permission in connection with Your interaction with our Services. For example, you may grant access to record phone calls of any nature by capturing audio from a device microphone, save the audio, and play it back.
1.3 Statistical Data From The Service
We use aggregated or anonymised personal information for statistical and analytical purposes.
2. Sharing And Disclosure Of Personal Information
We may disclose personal information if we believe such action is necessary to:
- comply with the law, or legal process served on us;
- protect and defend our rights and the enforcement of our agreements; or
- protect the security and safety of Users or members of the public or other aspects of public importance, provided, of course, that such disclosure is lawful.